Refund policy

Returns & Refunds Policy

Returns

Our return policy lasts 14 days from the date of purchase. If more than 14 days have passed since your purchase, we are unable to offer a refund or exchange.

To be eligible for a return:

The item must be unused, in the same condition that you received it, and in its original packaging.
You must provide a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

The following items cannot be returned:

Gift cards
Downloadable software products
Certain health and personal care items
Intimate or sanitary goods
Hazardous materials
Flammable liquids or gases
Crystals
Body Jewlery
Herbs

Partial Refunds

Partial refunds may be granted in the following situations:

Books with obvious signs of use.
Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Refunds

Once your return has been received and inspected, we will send you an email confirming receipt of your returned item. We will also notify you whether your refund has been approved or rejected.

If approved, your refund will be processed and automatically applied to your original method of payment within several business days.

Late or Missing Refunds

If you have not received your refund:

Check your bank account again.
Contact your credit card company, as it may take some time before your refund is officially posted.
Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at midnightjaxsun@gmail.com

Sale Items

Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.

To request an exchange for the same item, email midnightjaxsun@gmail.com and send your item to:

1055 Park Street
Jacksonville, FL 32204
United States

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of your returned item. Once the return is received, a gift certificate will be mailed to you.

If the item was not marked as a gift, or the gift giver had the order shipped to themselves before giving it to you, the refund will be issued to the original purchaser.

Return Shipping

Please mail your return to: